Terms and sales conditions

PRICES

All prices are listed in Euros and are sales tax inclusive (VAT) for purchase made within the EEC. For purchases made outside of the EEC, VAT will be deducted (-22%) from the listed price. Prices do not include shipping and handling fees.

All payments, irrespective of origin of order, will be made in Euros.

In the case of orders to countries outside of Italy, the purchaser agrees to act as the importer of the products concerned.  All customs duties, local taxes, right to import taxes or state taxes arising at the delivery destination, however, will be the responsibility of the client and are not included in the price of the products.  These fees are not affiliated with DANWARDWEAR.COM. It is the full responsibility of the client to ensure the payment of these fees to their local authorities.

We reserve the right to modify the prices of products at any time. All invoiced prices will reflect the price indicated at the time of order subject to availability. 

 

ORDER

When ordering for the first time, the customer must create an online account with updated personal information. Once an order has been received and its contents confirmed, the sales contract will be deemed in effect. By completing the order process, the purchase has confirmed that the General Sales Conditions have been read and accepted. By sending the order from by electronic means, the purchaser thereby unconditionally accepts, to respect the agreement with DANWARD and the General Sales Conditions. By sending the order form completed, the buyer agrees to having understood and accepted the prevailing General Sales Conditions.

 

CONFIRMATION

Once having clicked the confirm button for the online order, the client agrees to accept the General Sales Conditions. Once DANWARD has received the order, the contract will be in effect.

 

AVAILABILITY

All products sold on line are subject to stock availability. When ordering, please verify each article in your basket to ensure the proper number, size and price have been correctly noted.

 

DELIVERY

The online sales of products feature on the website are intended for clients living worldwide. The cost of importation and shipping will be borne by the purchaser who agrees to act as importer. It is the responsibility of the purchaser to inform him or herself regarding taxes and duties in his or her region.

 

 

DELIVERY AND COST

All orders will be processed within 1 working day of arrival of sale confirmation. Costs will be added to the indicated prices at check out based on the geographical region where the delivery will be made and the delivery method chosen.

Deliveries will be made via FedEx Company for express service. Neither DANWARD nor the various transport companies will be liable for any failure to deliver as a result of an incorrect address. Requests for deliveries to P.O. Boxes cannot be accepted.

You will be informed of the estimated time of delivery at the time of purchase check out. The total cost of delivery will be shown at the time of check out and must be accepted by the purchaser.

The method of delivery selected and the region to where the product is to be shipped, are the determining factors regarding pricing. We have divided the shipping regions in the following manner.

 

Service
Cost
 Conditions
Central Europe
Express
16 Euro 2 days
Standard 12 Euro 4-8 days
Northern and Eastern Europe
Express
24 Euro 2 days
Standard 18 Euro 4-8 days
North America 
Express
25 Euro
3 days
(USA, Mexico, Canada)
Standard 18 Euro 4-8 days
Mid and Far East  
Express 29 Euro 3 days
Standard 20 Euro 5-10 days
South America and Caribbean
Express 30 Euro 3 days
Standard 20 Euro 5-10 days
Russia and The Balkans
Express 34 Euro 3 days
Standard
25 Euro
5-10 days
Africa
Express 58 Euro 5 days
Standard Not Avaible

 All customs fees, if applicable, will be the responsibility of the purchaser.

Goods will be delivered directly to purchaser. Upon delivery, purchaser should verify contents and conditions of delivered items vs. order. Signing of the delivery slip constitutes confirmation that the order has been fulfilled.

All products are inspected prior to shipment and are in perfect condition.

In the event that your order is incomplete or items are damaged, you should refuse the delivery and note on the delivery ship your motive for refusal.

You should then contact DANWARD at info@danwardwear.com of the refusal or send notice via registered letter to DANWARD AG / KOSTELITALIA, via della Chiesa 40 R, 50125 Florence Italy requesting a new delivery. Cost of the second delivery will be borne by DANWARD. Or if you so wish, you could cancel your order and a refund will be issued. To cancel your order, please return the product to the shipper and contact DANWARD at info@danwardwear.com.

If you are not present at the time of delivery, a notice will be left and you will be asked to contact the carrier to fix delivery time. If a third attempt is made to deliver and is unsuccessful, the transport company will return the goods to DANWARD AG and the cost of the returning the goods will be billed to the purchaser. This payment will be deducted from the purchaser’s refund due.

Deliveries will be send from Monday to Friday from 9 am until 6 pm.

 

PAYMENTS

All orders dispatched in the EU are expressed in Euros and are sales tax inclusive (22% IVA). DANWARD AG accounts are held at Credit Suisse in Zurich Switzerland. Payments are secured using PayPal payment system. Information concerning this system is available at www.paypal.com

All information exchanged for the purposed of processing a payment will be encrypted. This data cannot be detected, intercepted or used by third parties.  This data will not be stored in our IT systems.

The purchaser’s account will only be debited once the payment for the order has been confirmed and will only be for the value of the items shipped plus or minus IVA and the appropriate shipping costs.

For any further information please feel free to contact us at info@danwardwear.com.

 

RETURNS AND EXCHANGES

DANWARD is committed to providing products of the highest level of manufacturing possible. If you are not satisfied with your order, we will be happy to exchange or refund the products concerned. Cost of returning items will be the responsibility of the purchaser. Exchange and or refunds must be made within 7 days following the receipts of your purchase. Items requested to be returned or exchanged, must be in original condition and original packaging. Worn items will not be exchanged unless deemed faulty by DANWARD team. Items purchased on sale or discounted are not refundable. Sale items can only be exchanged provided they have not been worn.

Returns and request for refunds should be sent to Kostelia / DANWARD AG, via A. Gramsci n. 82b-c, 50031 Barberino di Mugello (FI), Italia with a note explaining the reason for return and requested action, exchange or refund. Or you may send an email to info@danwardwear.com with an explanation. 

Refund requests when granted will be for the purchase price of the item and the outbound delivery cost.   The return delivery cost will be borne by the purchaser. No returns are accepted on discounted items. For these items only exchanges or credit notes will be issued.

Exchange requests will be subject to product availability. DANWARD will issue a refund to the purchaser in the event that the price of the item in exchange is less than the originally purchased item. The cost of returning the items will be borne by the purchaser. Whereas the outgoing shipping cost will be borne by DANWARD.

Refunds will be processed on the last day of each calendar month.

 

INFORMATION AND FOLLOW UP

Please address all ordering and follow up questions to contact@danwardwear.com. Alternatively, we can be reached by telephone Monday – Friday from 9 am until 6 pm at +390 055 530 8914.

 

INTELLECTUAL PROPERTY 

All illustrations, images, text, and works on the website www.danwardwear.com are under copyright protection and worldwide intellectual property laws. Accordingly, and in accordance with the Code of Intellectual Property, only private use of the website is permitted.

Any other used, without the written consent of DANWARD will be deemed counterfeit and sanctioned under the Code of Intellectual Property.

 

RESPONSIBILITY

The products offered are in conformity with Swiss law. The purchaser is responsible for ensuring that purchases and imported products from our site conform with local laws. Photographs and texts illustrating the products are not contractual. DANWARD will not be held responsible for any errors as depicted in photography or text. DANWARD will not be held in breech of contract due to products being out of stock, acts of nature, or strikes (of postal services, communications, or methods of transportation). DANWARD AG will not incur any responsibility for consequential damages due to resent, trading loss, loss of profit, loss of chance, damages or expenses.

Bond hypertexts can return towards other sites that cite DANWARDWEAR.com. DANWARD AG is released any responsibility if the content of these sites would contravene the legal and lawful provisions in force.

 

LAW / LEGAL

The current sales contract is subject to Swiss law. In the event of any legal action, Swiss courts will used.

 

CONFIDENTIALITY

DANWARD AG is committed to not revealing any personal or confidential client information. All client information is deemed confidential and is only used for internal purposes of processing your order as well as to establish communications between DANWARDWEAR.COM and its customers.  

Customers will be given the opportunity to subscribe to DANWARDWEAR newsletter. All confidential customer information will remain internal and will be used for the express purpose of reinforcing and personalizing communications between the customer and DANWARDWEAR.COM.

In accordance with Swiss law, customers have the right to access, correct, and oppose personal data concerning themselves. To request personal data please send a letter to contact@danwarwear.com or by post indicating your last name, first name, address to DANWARD AG, via P. Lucchini 7, 6900 Lugano, Switzerland.

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